Next Billion Lab · Services for teams whose buyers now ask AI first
AuditFixTrackPilot-first
AI Visibility · AI Concierge

Be in the answer.Then answer well.

Your buyers now ask AI first. One service gets you named in that answer - the other answers them once they arrive.

We get your business recommended when buyers ask ChatGPT, Gemini or Perplexity for a company like yours, and we put an assistant on your website that answers those buyers properly and passes the good ones to your team.

Who this is for: businesses that sell a product or service to buyers who research online before they contact you.
Both start as a small, scoped pilot. No long lock-in.
Service 01

AI Visibility

Get named when buyers ask an AI assistant for a recommendation.

When someone asks an AI assistant to recommend a product like yours, a handful of brands get named. Today, that is probably not you. We find out where you stand, fix what the models read, and track the movement month over month.

Best for you if you are losing deals you never saw, or your traffic is falling while your competitors keep getting mentioned.

How it works →
Service 02

AI Concierge

An assistant on your site that answers buyers and captures the lead.

A custom AI assistant that sits on your website or inside your product, trained only on your own content. It answers customer questions, guides people to the right product, and hands off to a human with the full context.

Best for you if people visit and leave without asking, or your team answers the same questions every day.

How it works →
The problem

It goes wrong in two places

Once you see both, the two services explain themselves.

Step 1 · Before they visit

They ask AI, and someone else gets named

Buyers now type their question into an assistant instead of searching and comparing ten links. It answers with two or three companies. If you are not one of them, you are not on the shortlist, and nothing in your reports tells you it happened.

AI Visibility fixes this
Step 2 · After they arrive

They land on your site and get no answer

The few who do reach you have specific questions, pricing, fit, setup, integrations. Your pages make them hunt, your form makes them wait, so they leave and ask the assistant again.

AI Concierge fixes this
Service 01 · AI Visibility

The new front page is one paragraph. You are in it, or you are not.

We check whether AI assistants recommend you when your buyers ask, fix the reasons they skip you, and show you the change every month. People stop at the AI answer instead of clicking ten links, if the assistant does not know you exist, you never reach the shortlist, and your traffic reports never show it.

01 · Audit

Where do you stand?

We run the real questions your buyers ask across ChatGPT, Gemini, Perplexity and Copilot, and record whether you appear, and who gets named instead.

02 · Diagnose

Why the models miss you

Usually one of a few reasons: your product facts are not machine-readable, your pages answer nothing directly, or nobody credible mentions you anywhere else.

03 · Fix

Give them something to quote

We restructure the pages, product facts, FAQs and comparison content the models actually pull from, and build the third-party mentions they trust.

04 · Track

Prove it moved

A monthly visibility score per question and per assistant, so you can see exactly which answers you entered and which ones you still lose.

What changes for you
You find out
Where you actually stand
A clear answer to "do AI assistants recommend us?", and who they name instead.
You get named
More of the answers include you
We fix the pages and facts the assistants read, so you enter shortlists you were missing.
You can prove it
A number you can show your team
One monthly score per buyer question, so progress is visible instead of assumed.
What you get
  • A baseline visibility report across the four major assistants
  • The exact buyer questions we test, agreed with you up front
  • A named list of competitors the models recommend instead of you
  • A prioritised fix list, content, structure and off-site mentions
  • Rewritten and structured pages for the highest-value questions
  • A monthly scorecard showing movement question by question
Visibility scorecardIllustrative
Buyer questionBeforeAfter
Best tools for X for a mid-size teamAbsentNamed
Alternatives to [competitor]AbsentNamed
Is X worth it for a small business?AbsentNamed
Who offers X in India?NamedNamed
Cheapest way to do XAbsentAbsent
Read it like this: each row is a real question a buyer types. The goal is to move rows from absent to named, and to know exactly why the last ones have not moved yet.
Service 02 · AI Concierge

A concierge for your product that never sleeps and never guesses.

It is a chat assistant on your website, built only from your own content. It answers the questions your buyers actually ask, points them to the right product or plan, and passes serious ones to your team with the whole conversation attached. Unlike a scripted bot, it does not read from a menu or invent answers.

Concierge · your siteIllustrative
Do you have something for a 40-person HR team, and can it work with our existing payroll?
Yes, the Team plan is built for 25–100 people and includes the payroll sync. It connects with the three payroll systems listed on our integrations page. Which one are you on?
Zoho. And what does onboarding look like?
Zoho is supported. Onboarding is a guided setup in the first week, then a check-in call. I can put a 30-minute walkthrough on the calendar, shall I take your email?
Handoff: lead captured with the full transcript, plan interest and payroll system, passed to the sales owner. No repeated questions.
What it does
  • Answers only from your own content, so it does not make things up
  • Recommends the right product or plan instead of listing everything
  • Captures leads with context, what they wanted, not just an email
  • Hands off to a human with the full conversation attached
  • Handles repeat questions on pricing, setup, policies and status
  • Works in the languages your customers actually write in
  • Sits on your website, in your product, or behind your support inbox
How we build it
  • Discovery, the real questions in your inbox and chat logs
  • Grounding, connect your pages, docs, FAQs and product data
  • Tone and guardrails, what it says, and what it must never say
  • Embed and pilot on one page or one segment first
  • Monthly transcript review, then improve what it got wrong
What changes for you
Fewer silent exits
Visitors get an answer
Pricing, fit, setup and integration questions answered in seconds, at any hour.
Better leads
Conversations, not just emails
Your team receives what the person wanted and what they already told the assistant.
Less repetition
Your team stops re-answering
The routine 80% is handled, so people spend their time on the deals that need them.

Which one do you need?

Take one. Or run both and close the loop.

AI Visibility
Gets you found in the answer

When it works: before anyone visits you.
What changes: assistants start naming you when your buyers ask.
How you know: a monthly score per buyer question.

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AI Concierge
Answers them once they arrive

When it works: the moment someone lands on your site.
What changes: visitors get real answers instead of a contact form.
How you know: questions answered, leads captured, transcripts you can read.

How we work

Small, scoped, measured.

First step
A 30-minute call about what you sell and who buys it. Then a baseline report and one proposed pilot.
Pilot first
One narrow scope, a set of questions, or a single page. Proof before scale.
Measured
Baseline, then movement. You see the numbers we are being judged on.
No long lock-in
Continue because it works, not because of a contract.
Questions

The things people ask first

Is AI Visibility just SEO with a new name?

No. Search ranks pages; assistants compose one answer and name a few sources. That rewards clear, structured, quotable facts and credible third-party mentions far more than keyword density. Good SEO helps, but it is not the same work.

Can you guarantee we will be named in AI answers?

Nobody can, the assistants do not publish their ranking rules and their answers vary. What we can do is measure where you stand, fix the reasons you are being skipped, and show you the movement question by question.

Will the concierge make up answers about our product?

It is grounded on your own content and instructed to say it does not know and offer a handoff rather than guess. We review real transcripts with you every month and tighten anything that drifts.

Where does our data go?

Only the content you approve is used for grounding. We agree the scope up front, and anything sensitive stays out of it. Transcripts stay yours.

What does it cost?

There is no list price, because a pilot for five buyer questions is not the same size of job as a concierge across a whole product. We scope the first pilot with you and quote that one number after the intake call, before you commit to anything.

Do we need to be technical, or have a big team?

No. We need someone who knows your product and your customers, and access to your existing content. We handle the writing, structuring and setup. Embedding the concierge is one snippet on your site.

How long before we see something?

The visibility baseline is quick, you see where you stand early, then fixes roll out in waves. A concierge pilot goes live on one page or one segment before it goes anywhere near your whole site.

Start here

Let's find out what AI says about you today.

Send us your website and the kind of buyer you sell to. Within about a week you get the questions we tested, where you stand today, and one pilot we would start with.